WIDS offers support to meet your needs. Use these methods to get the help you need.
Contact WIDS Tech Support M-F, 8:00 a.m. - 4 p.m. CST.
Help Desk Phone: (800) 677-9437 or complete the form at the right to contact the WIDS Help Desk.
Get the fastest responses to your questions, by ensuring our technician has all of the symptoms and details. Here are some questions to consider before your call:
1. What project or site location were you working in when you encountered the problem?
2. What were the steps leading up to the function that gave an error?
3. What is the error code or message (if there was one)?
WIDS Site Connection Support for Site Administrators
What happens if your site is down after business hours? If your site is down and WIDS Tech Support (above) cannot be reached, use the contact information below to reach Yahara Tech Support.
Emergency Support: For emergency issues (website down or unusable) use the Emergency Support Line. Leave a message in the emergency support mailbox: 1-877-423-6948, then press 9.