We're Here to Help...
We value our clients and believe they are the most important part of our business. Our support isn't outsourced, which means you'll get a response from someone who is obsessed with WIDS--maybe even more than you! Most often we hear from clients via email or phone, so that's the best way to contact our technical support. When you email us during business hours, you can expect a reply within 24 hours or less on weekdays. For the best response, please describe the symptoms or steps leading up to a difficulty.
Remember that technical support is available for licensed WIDS users, M-F, 8:30 a.m. - 5 p.m. CST.
Please contact us for technical support at:
Email: Technical Support
Phone: (800) 677-9437
Fax: (920) 748-9470
Do you want the fastest response to your question? Ensure our technician has all of the symptoms and details:
What were the steps leading up to the function that gave an error?
What is the error code or message?
Version 7.5 Support