Associate Director, Client Relations
Robin is often the first to introduce WIDS to organizations searching for solutions in curriculum and training development. After examining unique needs of prospective clients, she presents the concepts and tools of performance based learning in a practical, realistic way. Robin conducts customized webinars and face-to-face presentations for both prospects and clients, often presenting to decision-makers and administration. She makes it a personal goal to gain new clients and keep existing ones happy. She is often the "go-to" person for those wanting to learn about innovative tools and processes in curriculum management. She strives to make the decision process smooth and positive, and collaborates with instructional design team members and stakeholders to ensure promised products and services are delivered. In order to meet the needs of both large and small clients, Robin creates proposals that span from small program-focused projects to large, system-wide implementations. She is familiar with the theoretical concepts behind performance-based learning and published a qualitative doctoral case study examining factors influencing the adoption of innovation in a Wisconsin college. Hired in 1997, Robin is a frequent conference presenter; she continually receives documented positive feedback from attendees and always looks for ways to improve. Robin’s publications include articles in Techniques, the Vocational Education Journal, THE Journal, and the Journal of Interactive Instruction Development. She served on a SACS accreditation onsite review committee and co-authored three white papers relating assessment and accreditation to curriculum design. Before her career as a general education instructor at Gateway Technical College in Wisconsin, Robin earned a bachelor’s degree in English education and a master’s degree in English from Northern Michigan University. She has a doctorate in curriculum and instruction from the University of Wisconsin-Madison.